• FAQs

Faq's

  • Do I need to be able to swim?

    HYMB does not require you to be able to swim, but you must be confident in water, wearing a floatation device.

  • How old do I need to be?

    HYMB works with young people and adults aged 8 and over. We have no upper age limit, but please ensure that you book on the right age appropriate course. For more information about this please call us on 01992 628403.

  • What happens if the weather is bad?

    HYMB runs activities in all weather except for lightning storms. Please ensure participants come correctly dressed for the weather. HYMB has a limited supply of waterproofs that can be provided, if required. The only other time that weather affects our operations is if the lake freezes. In this situation another activity will be made available for you and you will be contacted by HYMB to check that this is ok.

  • What do I need to wear?

    Please wear clothes suitable for the weather conditions. In the summer month we strongly advise cover-ups , suncream and a sun hat. During winter participants need to have enough warm layers. All participants at HYMB are advised to bring a complete change of clothes, shoes and a towel and wear strong sturdy footwear. If you have booked a caving or climbing activity please wear long sleeves, trousers and closed shoes.

  • How can I cancel or change my booking?

    You can cancel your booking by contacting the centre on 01992 628403. Please note HYMB generally do not transfer or refund bookings. Please refer to point five and six of our booking terms and conditions for more information or contact the centre.

  • What do I need to bring?

    Participants will need to bring their membership cards, a complete change of clothes, a water bottle, towel, any relevant qualifications/logbooks as a minimum and if staying the day, a packed lunch. During hot weather we also recommend that participants bring with them a sun hat, suncream and cover up's to prevent burning.